I was looking for a 'social network' package to set up my website; after a quick search of the internet I found 'Social Engine'. I took out their 30 day free trial and was so impressed that I purchased the licence at the end of the trial period. I have little to no software programming experience but I found the 'Social Engine' user interface simple to use and well documented. When I have had issues their customer support service always helped to resolve the problems quickly and efficiently. Customer support is free for the first 30 days and then a nominal fee (currently $50) for addition 30 days cover, paid as and when needed. There are free packages out there but if you want to start up a 'serious' website, you need good support and not be fumbling around on forums to find out answers to problems and this is where 'Social Engine' is second to none.